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Customer Center Agent English skill

Customer Center Agent English skill - November 7, 2022

Job Summary

Customer Contact Agent is mainly responsible for client inbound call to provide the accurate data/information regarding to bank’s products or services as well as respond to the feedback and complaint to ensure the customers receive the best-in-class services at all time.

Job Descriptions

  • Provide correct information regarding products and services as well as respond to the queries from clients
  • Respond to complaint, coordinate with internal parties to find the appropriate solutions, and inform to the clients


  • Bachelor’s degree in any fields
  • Minimum of 1 year of experience as Customer Contact Agent, Customer Service or related functions
  • New graduate is welcome
  • Strong communication and problem-solving skills
  • minimum TOEIC Score 550+
  • Be able to work as shift
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