About Team & Role

Data Infrastructure Engineer is responsible for resolving the root causes of incidents and preventing recurrence of incidents related to these errors inDataX company. In addition, you will analyze issues related to each event and be working closely with cross-functional teams such as the Data Engineer team.

Job Description

• Perform analysis of logs from the various systems for incident analysis to help determine the technical/operational impact, root cause(s), scope, solution
• Identify lessons learned to help improve incident handling procedures to prevent a recurrence of the incident
• Review incidents to understand impact, urgency, and priority, then determine the appropriate category
• To assist an operation to Re-Run scheduled jobs as needed
• Update documentation associated with daily incident tracking
• Participate in the design and implementation of reports and tools to measure incidents and the corresponding responses, including number of incidents and response data/statistics
• Identify and recommend opportunities for process improvement regarding incident management, fault monitoring, procedures, and issue escalation processes
• Provide First level support to internal users, when they need to reach data
• Support on-call 16x7
• Other duties as assigned

Qualifications

• Bachelor's degree in computer technology or related skill
• Experience in Data engineering, Data Warehouse, Production Application Support
• Technical skills including advanced knowledge of spreadsheet tools (Microsoft Excel, command-line scripting (Bash), database languages (MySQL, SQL Server), data engineering with open-source languages (Python, Spark), and general familiarity with cloud-based data processing tools
• Knowledge in data management and other business application solutions
• Extremely proactive, responsible, organized, and able to work in a fast-paced environment
• Experience in working with cloud platforms (Microsoft Azure) / Big Data technology will be advantages
• Good English communication skills

Recruiter

Poranee