Job Summary

This position is responsible for building bank-wide Retail & Business Banking Analytics and providing extensive of customer insights, portfolio understanding, spot new opportunity to expand business, etc.

Job Description

• Build & harvest bank-wide Retail & Business Banking Analytics, marketing database operations, and services database across all channels
• Drive customer insight and analysis to assist and create customer acquisition, retention, and loyalty activities including targeted marketing initiatives
• Deliver business analytics and customer insight to business as growth initiator
• Develop portfolio analysis and customers understanding/profiles to support and lead business decision
• Work closely with business functions to identify opportunity, identify, and interpret trends or patterns to improve business action

Qualification

• Bachelor’s or Master’s degree in Business Analytics, Computer Science, Engineering, Statistics or related disciplines that possess an analytical component
• At least 2-7 years of demonstrated success in customer insights, business data analytics, market research, competitive analysis, or similar disciplines
• At least 1-3 years of experience in exploring, analyzing, interpreting data using some of the following software: SQL, Power BI, Tableau, QlikView, Business Objects, Python, R, SAS or other business intelligence tools
• Highly engaged, intellectually curious individual who seeks continuous learning and is comfortable with a dynamic test-and-learn environment
• Strong analytical skills with ability to collect, organize and analyze large amount of data with attention to detail and accuracy
• Possess a passion for telling compelling stories with data, Fluent in written and spoken English
• Ability to make an effective decision to solve preliminary problems and to liaise with key stakeholders within organization in order to complete the tasks as expected